Pointe-Claire, April 27, 2020

 

Subject: COVID-19 Update – Business continuity at Sika Canada and affiliated companies

 

Dear Valued Customer:

The health and safety of our employees, customers, and of their families are of the upmost importance to Sika. Since the development of COVID-19 in Canada, we, at Sika Canada took several measures for the continued good well-being and that our business remains operational to supply and service our customers in these unprecedented times.

All employees not working in a production or supply related function continue to work from home. Our production and shipping operations are working safely and diligently to keep our customers and critical infrastructure projects supplied with our products nationwide. This has been accomplished through the dedication and resilience of our people.

All Sika facilities, at a minimum, continue to follow the health and safety guidelines issued by the Public Health Agency of Canada (PHAC), as well as by all provincial and local governments. Practicing social distancing, wearing appropriate PPE, enhanced cleaning and sanitizing, on-site temperature monitoring and clear health guidelines for employees are part of Sika’s safety program.

Sika continues to manufacture products that support essential service industries that are part of our country’s critical infrastructure. In addition to our dedicated employees manufacturing and supplying these products, Sika’s sales and service team remain engaged in supporting you as our valued customer. We also continue to provide webinars, virtual continuing education seminars and specification support in areas where face-to-face interaction is not yet possible.

It is important to remember that Sika has been in business for more than 110 years and that the company has weathered many crises and uncertain times during its existence. While COVID-19 presents unique challenges, we remain committed to protecting the health and safety of our employees and continuing to earn your trust. Should any new development impacting our operations be announced by the Authorities, we will inform you without delay.

I do thank you for the trust and loyalty you place in our company and I wish all of us a safe journey through this crisis.

Richard Aubertin
President, Sika Canada Inc.